FAQ

In the heart of Chatswood on Sydney’s North Shore, a short walk from Chatswood station.

Use the Online Booking button on any page, call 02 9571 7625, or email admin@mistdayspa.com.au.

Japanese-style head spa, relaxation massage (hot stone, warm bamboo, hinoki wood, aromatherapy), private bathing rituals, body exfoliation, skin treatments, and non-invasive body contouring using ONDA, INDIBA, InMode and Novasonix technologies.

Arrive about 10 minutes early to settle in, and let our team know of any health conditions, skin sensitivities, or if you are pregnant, so your treatment can be tailored safely.

Often yes — same-day appointments are available subject to the day’s schedule. Book online or call 02 9571 7625 to check availability.

Visa, Mastercard, American Express, Diners Club, Discover, Maestro, Stripe and PayPal online, with major cards accepted in-spa.

A Japanese-style scalp ritual combining deep scalp cleansing, therapeutic head, neck and shoulder massage, and nourishing hair care. Deeply relaxing and great for tension.

Yes — cleansing and a nourishing finish are part of the ritual, so come as you are and leave with clean, refreshed hair.

Yes — techniques and products are adjusted for your hair type and scalp condition, including coloured and treated hair.

Many guests visit every 3 to 4 weeks to keep the scalp in good condition and manage tension.

It supports a clean, healthy scalp environment — good groundwork for hair health — but it is a wellness treatment, not a medical one. See a doctor or trichologist for ongoing hair loss.

Aroma body massage, hinoki wood massage, warm bamboo massage and hot energy stone massage — plus 3-hour combination packages pairing two therapies.

Undress to your level of comfort — you are professionally draped throughout, and towels and everything you need are provided.

Pressure is always tailored to you. Warm bamboo and hot stone suit those who like deeper work; aroma massage is a flowing, relaxation-first style.

Please tell us when booking. Heat-based therapies are often unsuitable during pregnancy, and our team will recommend a safer alternative.

Every 2 to 4 weeks suits most guests for ongoing tension management. Session packs of 3 and 6 are available.

Yes — many guests pair treatments in one visit. Mention it when booking and we will schedule them back to back.

Yes — all bathing rituals are enjoyed in a private suite, with robes, towels and everything you need provided.

Purifying Detox Bath, Floral Petal Aroma Bath and Botanical Radiance Bath — each a warm, infused private soak.

Yes — the baths are favourites for couples and celebrations. Mention it is for two when booking.

Hot baths are generally not recommended during pregnancy. Please tell us when booking and we will suggest a gentler alternative.

ONDA Coolwaves, INDIBA 448kHz radiofrequency, InMode (Body FX, Forma Plus, Evolve X) and Novasonix (TANIT, HEBE) — all non-invasive.

The treatments are non-invasive — no needles or surgery — and most feel like controlled warmth with built-in skin cooling. Every treatment begins with a consultation to confirm suitability.

A course of several sessions spaced weeks apart is typical, tailored at your consultation. Individual results vary.

No — it targets localised, stubborn areas rather than overall weight, and works best alongside a healthy lifestyle.

Treatments are not performed during pregnancy and may not suit certain medical conditions or implanted devices. Your consultation confirms suitability.

Changes typically appear gradually over the weeks following each session as the body processes treated fat cells. Results vary between individuals.

Yes — first-trial specials for new clients are listed on our Packages & Promotion page, one trial per treatment type per person.

Yes — couple packages are enjoyed side by side in a private setting, each with your own therapist.

Book online or call 02 9571 7625 and mention it is a couple booking so two therapists are scheduled together.

Yes — both treatments run back to back in a single visit, with a short transition between them.

Yes — purchase an e-gift card covering the package value and the recipient books at their convenience.

By email after purchase, in $100, $200, $300 and $500 amounts — forward it to the recipient or send it directly to their email.

They mention the gift card when booking online or by phone, and present it at their visit.

Yes — they simply pay the difference at the spa.

Yes — the Mist Spa scalp-care range used in our head spa treatments is available in-spa and online.

Yes — contact us as early as possible on 02 9571 7625 or admin@mistdayspa.com.au and we will do our best to move your booking. Our team will explain any terms that apply to late changes.

Please tell our team right away, or contact us within a few days — we will work with you to make it right, consistent with your rights under Australian Consumer Law.

Faulty products are repaired, replaced or refunded in line with Australian Consumer Law. For change of mind, contact us with your proof of purchase and our team will advise your options.

Contact our team about your circumstances — options depend on the situation and your rights under Australian Consumer Law.

Contact us and we will discuss rebooking or transfer options for your remaining sessions.

Only what we need to deliver your treatments safely — your booking details (name and contact information) and any health information relevant to tailoring your treatment.

For managing bookings, tailoring treatments safely and service communication. We do not sell your personal information to third parties.

Yes — health details you share are kept confidential and used only by our team to deliver your treatment safely.

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